Privacy Policy

1. Introduction

At Noosa, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform to create, manage, or join events.

By using Noosa, you agree to the practices described in this Policy.

2. Information We Collect

We collect the following types of information:

• Personal Information: such as your name, email address, and phone number when you register or create an account.
• Event Details: including the events you create, manage, or attend through the platform.
• Communication Data: such as messages, feedback, or inquiries submitted through Noosa or via email.
• Usage Data: including your IP address, browser type, device information, and access times for analytics and security purposes.

3. How We Use Your Information

We use your information to:

• Enable account creation, login, and profile management
• Process ticket purchases and event listings
• Facilitate communication between organizers and attendees
• Send service-related updates such as confirmations, reminders, and important notifications
• Deliver optional marketing materials (you can unsubscribe at any time)
• Improve and personalize the user experience on Noosa
• Ensure the safety, security, and reliability of our platform

4. Payment Data

Noosa uses Midtrans as a secure payment gateway to process ticket transactions between buyers and event organizers.

• Noosa does not store or directly process your payment card details.
• All financial transactions are encrypted and securely handled by Midtrans.
• Organizers may request payout (disbursement) of ticket sales through Noosa, which is facilitated free of charge.

5. Sharing Your Information

We do not sell or rent your personal information. We only share data as necessary to provide and improve our services, including with:

• Event Organizers: when you purchase or join an event
• Service Providers: who assist us in operating our platform (e.g., hosting, payment processing, email delivery)
• Government Authorities: if required by law or legal request
• All third-party partners are required to comply with data protection standards consistent with this Privacy Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, please note that no method of online transmission or storage is completely secure.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your account and related data at any time by contacting us.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent to certain data processing activities
• To exercise these rights, please contact us using the details provided below.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.

10. International Users

Noosa operates in Indonesia. By using our services from outside Indonesia, you consent to the transfer and processing of your information in Indonesia under this Privacy Policy.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant updates will be communicated via email or through the platform.

12. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: contactnoosa@yahoo.com

Website: www.mynoosa.id