Privacy Policy

1. Introduction

At Noosa, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services across events, local attractions, and travel experiences.

2. Information We Collect

We collect the following types of information:

• Personal Information: such as name, email address, and phone number when you register or make a booking.
• Event or Booking Details: including the events you create or attend, and any trip or destination packages you book.
• Communication Data: messages or feedback submitted through our platform or via email.
• Usage Data: such as IP address, browser type, and access times.

3. How We Use Your Information

We use your information to:

• Enable account registration, login, and profile management
• Process ticket purchases, event listings, and trip bookings
• Facilitate communication between organizers and attendees
• Send service-related messages such as booking confirmations, account verification, and important updates
• Deliver newsletters, promotions, and marketing communications (you may opt out at any time)
• Improve, personalize, and analyze user experience on Noosa
• Ensure the security and integrity of our platform

4. Payment Data

Currently, all transactions are processed directly between buyers and organizers. Noosa does not collect, store, or process payment data. In future versions of the platform, we may implement integrated payment gateways, in which case we will update this policy accordingly.

5. Sharing Your Information

We do not sell or rent your personal information. We may share limited data with:

• Event organizers or travel providers you engage with
• Vendors or service providers who support our platform (e.g. hosting, email services)
• Government authorities if required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your data as long as your account is active or as necessary to provide our services. You may request deletion of your account and associated data at any time.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate data
• Request deletion of your data
• Withdraw consent to data processing (where applicable)

9. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.

10. International Users

Noosa operates in Indonesia. If you access the platform from outside Indonesia, you agree that your data will be transferred to and processed in Indonesia.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification.

12. Contact Us

If you have any questions or requests related to this Privacy Policy, please contact us at:
Email: contactnoosa@yahoo.com
Website: www.mynoosa.id